Investor FAQ


1.What kind of a company is Reliance Steel & Aluminum Co.?
 Reliance Steel & Aluminum Co., headquartered in Los Angeles, California, is one of the largest metals service center companies in the United States. Through a network of more than 290 locations in 39 states and ten countries outside of the United States, the Company provides value-added metals processing services and distributes a full line of over 100,000 metal products to more than 125,000 customers in a broad range of industries.

2.What is a metals service center?
 Metals service centers acquire products from primary metals producers and then process carbon steel, aluminum, stainless steel and other metals to meet customer specifications using techniques such as blanking, leveling (or cutting-to-length), sawing, shape cutting, shearing and slitting, among others.

These processing services save our customers time, labor, and expense, reducing their overall manufacturing costs. Specialized equipment used to process the metals requires high-volume production to be cost effective. Many manufacturers and their suppliers are not able or willing to invest in the necessary technology, equipment, and inventory to process the metals for their own manufacturing or processing operations. Accordingly, industry dynamics have created a niche in the market. Metals service centers purchase, process, and deliver metals to end-users in a more efficient and cost effective manner than the end-user could achieve by dealing directly with the primary producer or with an intermediate metals processor. Service centers comprise the largest customer group for North American mills, buying and reselling almost 50% of all the carbon, alloy, stainless and specialty steels, aluminum, copper, brass and bronze, and superalloys produced in the United States according to a report issued by IBISWorld Inc. in September 2012.

3.Where are Reliance Steel & Aluminum Co.’s corporate headquarters located?
 Reliance’s corporate headquarters are located at:

350 S. Grand Avenue, Suite 5100
Los Angeles, CA 90071
(213) 687-7700

4.What is Reliance Steel & Aluminum Co.'s acquisition strategy?
 The Company has a very diligent and disciplined acquisition strategy seeking immediately accretive acquisitions with a minimum return on investment after the cost of capital of 15%. Since the initial public offering in 1994 more than 55 businesses have been acquired.

5.When was Reliance Steel & Aluminum Co.'s initial public offering?
 The initial public offering (IPO) was on September 14, 1994.

6.What is Reliance’s ticker symbol and on what exchange does it trade?
 Reliance Steel & Aluminum Co.'s common stock is traded on the New York Stock Exchange (NYSE) under the ticker symbol "RS."

7.What is Reliance Steel & Aluminum Co.'s CUSIP number?
 Common Stock: 759509102

8.How can I buy and sell shares of Reliance stock?
 Reliance does not offer a direct stock purchase plan for investors. You may purchase Reliance stock through a licensed securities broker.

9.Does Reliance Steel & Aluminum Co. pay a dividend?
 The Company has paid common stock dividends to its shareholders for the past 53 years. There have been two 3-for-2 common stock splits, in June 1997 and September 1999 and a 2-for-1 stock split in July 2006.

10.How do I get information about Reliance shares that I own?
 Reliance does not have access to individual account information. All registered shareholders who have questions regarding their account status (e.g. number of shares, missing certificates, address changes, etc.) can contact Reliance’s transfer agent at www. amstock.com.

If you own shares through the company’s Employee Stock Ownership Program (ESOP), please contact Human Resources at (213) 687-7700 with any questions.

Otherwise, if you own your shares in a brokerage account, please contact your broker.

11.Who is Reliance Steel & Aluminum Co.'s transfer agent?
 Transfer Agent & Registrar

American Stock Transfer & Trust Company
6201 15th Avenue
Brooklyn, NY 11219
(800) 937-5449
(718) 921-8124
www.amstock.com

12.How can I get a copy of the press and earnings releases?
 These documents are available on this web site in the News Releases section.

13.What is Reliance Steel & Aluminum Co.'s fiscal year?
 The Company's fiscal year ends on December 31. The first quarter ends March 31, the second quarter ends on June 30, the third quarter ends on September 30 and the fourth quarter ends on December 31.

14.Who are Reliance’s independent auditors?
 KPMG LLP
Los Angeles, California

15.How can I obtain a copy of the Annual Report to Shareholders or SEC documents such as the Form 10-K or Form 10-Q?
 These documents as well as others are available on this web site in the SEC Filings subsection of the Financial Information section of the Investor website. SEC documents are also available on the Internet through the SEC's EDGAR database. You can also request a hard copy of these documents by visiting the Information Request link on the Investor Information section of the Investor website at http://investor.rsac.com.

16.How do I contact Reliance’s Investor Relations?
 You can reach Reliance’s Investor Relations by email at investor@rsac.com or by phone at +1 (213) 576-2428 or by calling Addo Communications at +1 (310) 829-5400. To request investor information, please visit the Information Request link on the Investor Information section of the Investor website at http://investor.rsac.com.

17.How can I get added to Reliance’s mailing list?
 You can sign up for e-mail alerts notifying you of new press releases, SEC filings or corporate actions and events by clicking here. You may also visit the Email Alerts link on the Investors section of Reliance’s website at http://investor.rsac.com.